Privacy policy
Effective Date: April 5, 2026
This Privacy Policy explains how Solenari Care, operated by MV ECOM LLC, collects, uses, stores, and discloses personal information when you visit, use, or make a purchase from our online store.
By using our website or purchasing from us, you agree to the practices described in this Privacy Policy.
1. Who We Are
Solenari Care is an online store operated by MV ECOM LLC.
Business Address:
30 N GOULD ST STE R
Sheridan, WY 82801
United States
Contact Email: contact@solenaricare.shop
Phone: +(1) 323 554 0823
2. Information We Collect
We may collect the following categories of information:
A. Information You Provide Directly
When you place an order, contact us, or interact with our services, we may collect:
your name;
billing address;
email address;
phone number;
order details;
payment-related information provided during checkout;
messages, questions, or support requests you send to us; and
any other information you voluntarily provide.
B. Information Collected Automatically
When you browse our website, we may automatically collect certain technical and usage information, including:
IP address;
browser type and version;
device type;
operating system;
referring URLs;
pages visited;
time spent on pages;
date and time of access; and
cookie and similar tracking data.
C. Transaction Information
When you make a purchase, we may collect information about:
products purchased;
purchase date and time;
order amount;
transaction status; and
limited payment or billing-related metadata necessary for recordkeeping, fraud prevention, and customer support.
3. How We Use Your Information
We may use your information to:
process and fulfill your orders;
provide access to digital products;
send order confirmations and service communications;
respond to inquiries and support requests;
prevent fraud, abuse, unauthorized access, and chargebacks;
maintain, operate, and improve our website and services;
analyze website performance and customer experience;
comply with legal obligations;
enforce our Terms of Service and other policies; and
send marketing communications where permitted by law or where you have consented.
4. Cookies and Similar Technologies
We may use cookies, pixels, tags, scripts, and similar technologies to:
keep the website functioning properly;
remember user preferences;
understand how visitors interact with our site;
improve site performance;
measure the effectiveness of campaigns; and
support analytics and marketing activities.
You can usually manage cookies through your browser settings. Disabling certain cookies may affect how the website functions.
5. How We Share Information
We do not sell your personal information for cash. We may share your information with trusted third parties when necessary to operate our business, including:
e-commerce platform providers;
payment processors;
hosting and infrastructure providers;
fraud prevention and security vendors;
analytics providers;
email and customer communication tools;
professional advisors; and
government authorities or other parties when required by law.
We may also disclose information:
to comply with subpoenas, court orders, or legal requests;
to protect our rights, property, or safety;
to investigate fraud or unlawful conduct; or
in connection with a merger, acquisition, asset sale, or business reorganization.
6. Payment Information
Payments are processed through third-party payment service providers. We do not control the privacy or security practices of those providers. Please review the applicable payment processor’s terms and privacy practices before completing a transaction.
7. Data Retention
We retain personal information for as long as reasonably necessary to:
fulfill the purposes described in this Privacy Policy;
complete transactions and provide support;
maintain business and tax records;
resolve disputes;
enforce our agreements; and
comply with legal obligations.
When information is no longer needed, we will delete it, anonymize it, or securely store it as required by applicable law.
8. Your Privacy Rights
Depending on where you live, you may have rights regarding your personal information, including the right to:
request access to the personal information we hold about you;
request correction of inaccurate information;
request deletion of your information;
request a copy of certain data;
object to certain processing activities; or
opt out of certain marketing communications.
To exercise any applicable privacy rights, contact us at contact@solenaricare.shop
. We may need to verify your identity before processing your request.
9. Marketing Communications
If you subscribe to promotional communications, you may opt out at any time by following the unsubscribe instructions in the message or by contacting us directly. Even if you opt out of marketing messages, we may still send service-related communications, such as order confirmations or support updates.
10. Data Security
We use reasonable administrative, technical, and organizational safeguards designed to protect personal information. However, no internet transmission or storage system can be guaranteed to be 100% secure. You use the website at your own risk.
11. International Visitors
Our website may be accessed from countries outside the United States. By using the website or providing your information, you understand that your information may be transferred to and processed in the United States or other jurisdictions where our service providers operate.
12. Children’s Privacy
Our website and products are not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If you believe a child has provided personal information to us, please contact us and we will take appropriate steps.
13. Third-Party Websites
Our website may contain links to third-party websites or services. We are not responsible for the privacy, security, or content practices of third-party websites. Your use of those websites is at your own risk.
14. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, business operations, legal requirements, or technology. The updated version will be posted on this page with a revised effective date.
15. Contact Us
If you have questions, requests, or complaints regarding this Privacy Policy, please contact:
Solenari Care
Operated by MV ECOM LLC
30 N GOULD ST STE R
Sheridan, WY 82801
United States
Email: contact@solenaricare.shop
Phone: +(1) 323 554 0823